Hello,

I posted earlier for some information on an Automatic Reply within Event Manager. We wanted an auto-reply to go out to a customer when they emailed our orders@companyname.com account. I was told that the Doc ID for what I was looking for was 19.550.713; however, this cannot be found.. I logged into the Customer Portal because that is where I was told to be for this document. Perhaps someone could share with me the link to what I am looking for, or perhaps give me some more information on the auto-reply topic? I'll take any help!


Thank you!

Try this. This is where I navigated to:

https://customers.exact.com/docs/DocVie ... ocumentID={6edeea7c-5d97-48f4-a0ad-f774d2fb55a5}

If that does not work, from the home page, go the EEM section, click Exact Event Mgr Download, and the documentation link is there too.

Tony

Thank you, thank you!