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TOPIC: Run Program waiting, previous task is still running

Run Program waiting, previous task is still running #1797

Far too frequently an exe file being executed by an Event Manager event fails to run. The message logged to the out_action table in the KS_Object database ced is 'Waiting, previous task is still running'. The event is triggered every 15 minutes. Task Manager shows no executable running. Sometimes the events strart running again on their own after some period of time. Other times stopping and starting the Event Manager service allows the events to run. Yet other times, a reboot of the Event Manager server is necessary to allow the events to run again. Can anyone tell me what is happening? What is Event Manager checking that tells it the task is running? How can this situation be resolved without restarting the Event Manager service or rebooting the server?
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Run Program waiting, previous task is still running #1800

  • ddozer
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You might be able to temporarily de-activate the event, then go into the administrator and go to File/Database Tools/Remove pending items and assuming that no other events are pending then run this process. Also, marking it as complete in task list in the administrator should "un-lock" the event. Then you should be able to re-activate the event and it should work properly without having to totally restart the service.
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