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TOPIC: Printing Error - Registry key access denied

Printing Error - Registry key access denied #2985

began receiving the following error while trying to print a packing list from the Macola app.

Error: Access to the registry key 'HKEY_Local_Machine\Software\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports\DesignerOptions' is denied.

has anyone else ever received this error while trying to print? and if so how can it be resolved.

Thanks,
Ray.
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Printing Error - Registry key access denied #2986

  • dgillz
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I have never seen this error but this clearly is a rights issue. To confirm log into the machine as the domain administrator and try to recreate the error. I am betting you won't be able to.

To resolve this, make sure you have rights to the registry key in question. Are you comfortable editing the registry? If not your IT department or Macola reseller should be able to help.
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