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TOPIC: Open credit on aging without defined customer

Open credit on aging without defined customer #2734

  • Paul.Moody
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We have an open credit that appears on the A/R Aging Report but instead of a customer name says 'Customer Not On File'. A mistake seems to have been made when issuing a credit. What would be the best way to offset or remove this invalid credit so that it no longer appears on the aging?

A screenshot has been attached if necessary. Thank you very much for your assistance.
Last Edit: by Paul.Moody. Reason: Doc didn't attach..
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