We have an open credit that appears on the A/R Aging Report but instead of a customer name says 'Customer Not On File'. A mistake seems to have been made when issuing a credit. What would be the best way to offset or remove this invalid credit so that it no longer appears on the aging?
A screenshot has been attached if necessary. Thank you very much for your assistance.
Last Edit: by Paul.Moody. Reason: Doc didn't attach..
The administrator has disabled public write access.