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TOPIC: Purchase Order not printing Vendor name & Address

Purchase Order not printing Vendor name & Address #2688

  • ccloutier
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We recently upgraded to Progression Macola version Series v7.7.800 Service Pack Update - 10.25.2012 and have had a few issues with it. One is that one of our Vendors is missing the Name & Address when I print their PO. This doesn't appear to be occurring for other vendors, just this one. This Vendor's name & address does print on their checks. Can anyone tell me why the name & address for just this one vendor will not print on the purchase orders?
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Purchase Order not printing Vendor name & Address #2692

  • pshirley
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Crystal PO or canned (Cobol) PO?

If Crystal, I've seen this happen when string fields are added together in a formula and one of the field values is a NULL. Look at the raw data for this vendor in the APVENFIL and compare it with another vendor that is working OK.
Peter Shirley
www.erpessentials.com
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Purchase Order not printing Vendor name & Address #2694

  • ccloutier
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It is a canned PO. I did compare this with a vendor that worked. I didn't see anything setup differently in the vendor file.
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Purchase Order not printing Vendor name & Address #2696

  • pshirley
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Well I would have to think it's a data issue if some vendors are working and some are not - did you try logging a call with Exact or talking with your reseller?
Peter Shirley
www.erpessentials.com
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Purchase Order not printing Vendor name & Address #2714

  • ccloutier
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Exact forwarded me to our reseller who provided a quote. Unfortunately, our IT department feels we can fix this in-house and won't authorize the expenditure.
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Purchase Order not printing Vendor name & Address #2747

  • exactforum
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If you look at that vendor setup for that vendor, does it have anything in the Alt Adr field?
Do you have it set up with an Alternate Address and maybe that Alternate Address record has a blank address?
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