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TOPIC: same AR invoice number

same AR invoice number #160

  • mitsushiba
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Hello,

We have 2 different OE number and posted to same AR invoice number.

i.e.
OE number 10001 and 10002 posted to AR 20001 and 20001.

How can we modify the invoice number? So we can get 2 different invoice number.

i.e. 10001 to 20001 and 10002 to 20002

Thanks
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same AR invoice number #170

  • Kruegeme
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I believe in this case, you will need to reprint posted invoices for both OE numbers and then answer no to the prompt about it printing correctly. You should then be able to reselect and reinvoice them which will assign new invoice numbers.
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same AR invoice number #171

  • mitsushiba
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Hello Kruegeme,

Thanks for reply.

I can print duplicate invoice and answer no to the prompt about it printing correctly.

I don't have this option to reprint posted invoice.


Any other solutions?

Thanks
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same AR invoice number #172

  • Kruegeme
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It should be located under OE/Trx/Invoices-Cash. You might want to check with your administrator to see if it is on the Supervisor's menu but just didn't get copied to your account menu.

Only option that I am aware of.

Sorry.
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