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TOPIC: Output To Crystal

Output To Crystal #2119

  • nlm017
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Event Manger 2000.7.5

I am trying to schedule a Crystal Report to output in Crystal report format via email. It will work with other formats such as Excel or PDF, but when I set the output to Crystal I get nothing. I ran the test with the output and it passed, but it just will not come into an email. I ran "schedule this now" and nothing ever comes through via email. I have checked junk email and spam filters. Any suggestions?
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Output To Crystal #2120

  • wynohrad
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1) Try testing just the email functionality w/o the report (sounds like you have done this already with other formats).
2) Check the monitor. You may get an error message that gives you some specific info. That would be very helpful.
3) Check version compatibility with exact. Perhaps event mgr is not ok with that format for your version of crystal?

One other question - what is the purpose of sending a crystal format? I assume distribution is for viewing (pdf is good for that).
Tony Wynohrad
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Gamma Vacuum
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