Please recheck your documents within e-Synergy. If there are multiple attachments to a single email, e-Synergy will create one document per attachment. The body of the email will be visible in the document that links the first attachment. Subsequent attament documents will include the attached file, but not the body of the email.
i.e. one email with 3 attachments --> 3 e-Synergy documents with the same subject but different linked attachments.
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