Welcome, Guest
Username: Password: Remember me

TOPIC: Outlook plug in

Outlook plug in #729

  • be05x5
  • be05x5's Avatar
  • OFFLINE
  • Expert Boarder
  • Posts: 123
  • Thank you received: 2
  • Karma: 0
I noticed when uploading an E-mail with more then one attachment only the first attachment is actually included in E-Synergy. Is there a work around this?
The administrator has disabled public write access.

Outlook plug in #730

  • KellyC
  • KellyC's Avatar
  • OFFLINE
  • Junior Boarder
  • Posts: 23
  • Karma: 0
Please recheck your documents within e-Synergy. If there are multiple attachments to a single email, e-Synergy will create one document per attachment. The body of the email will be visible in the document that links the first attachment. Subsequent attament documents will include the attached file, but not the body of the email.

i.e. one email with 3 attachments --> 3 e-Synergy documents with the same subject but different linked attachments.
The administrator has disabled public write access.

Outlook plug in #734

  • AndyS
  • AndyS's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 5
  • Karma: 0
You might also check to make sure the Main Category you're uploading to is enabled for Reply documents.

Under Documents-Maintenance-Main categories/Categories/Subcategories, click on the Main Category you are uploading to and look for the Replies checkbox on the right side of the screen.
The administrator has disabled public write access.
Time to create page: 0.030 seconds
Powered by Kunena Forum  Protected by R Antispam