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TOPIC: Can you attach more than one document to an email?

Can you attach more than one document to an email? #626

  • ultrav375
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I would really like to use eSynergy as our main document storage and get rid of our intranet. However, I cannot find a way to attach more than one document to an email. Does anyone have any suggestions?
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Can you attach more than one document to an email? #631

  • SLeete
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Need a little clarification on what you are trying to accomplish. If you are saving an email that has attachments, the Outlook add-in will save multiple attachments. It does that by creating one document for the email and the first attachment. Each additional attachments is saved as a reply document linked to the intial email.

If you are wanting to create a document with multiple attachments, this is not currently possible in Exact e-Synergy. However, the other attachments could be saved in reply documents.

Hope this helps.
Scott Leete
Presales, Principal


Exact Software North America LLC

T +1 407 602 6088
F +1 866 544 5456
scott.leete@exact.com
http://www.exact.com
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Can you attach more than one document to an email? #632

  • ultrav375
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WHat I want to do is create an email using two eSynergy documents as attachments. We have technical documents that go with part numbers so I want to store them in eSynergy under the part numbers but I need an easy way for my customer service department to send them. There will be many times where the customer will need more than one certification sent to them at a time - I would prefer not to send out 10 emails if a customer needs 10 certifications. The only way I see to email a document from eSynergy is to use the email icon on the document screen. Right now we are keeping our intranet as the easy way to email our documents but I would prefer not to have to upkeep 2 places.
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Can you attach more than one document to an email? #697

  • rpujol
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A method that we are using to email multiple documents is that we cut & paste the hyperlinks to the specified documents in the email body. The documents must available to the public with a security level of "0".
http://www.altmanlighting.com
Regards,
Roger
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Can you attach more than one document to an email? #701

  • Dkloepfer
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I found a third party program from Interactive Technology (http://www.inttech.com/). This program (Windows Desktop) allows a user to be in Outlook and search / download programs directly from e-Synergy, using a standard search screen. Users can then Save these documents as Attachments in Outlook. It checks the security of the user before allowing the document search. You would be able to search and download multiple documents stored in e-Synergy for a single Outlook e-mail letter to a customer.

I am in the process of demonstrating this add-in to some of our customers. I have found it quite useful.

Dave
The Donas Group, Inc.
Dave Kloepfer
http://www.synergyexpert.com
dkloepfer@synergyexpert.com
[url=http://www.synergyexpert.com:2v9xq3t1]Tips, Tools & Manuals[/url]
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