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TOPIC: Google Chrome causing issue with Synergy Remarks

Google Chrome causing issue with Synergy Remarks #1872

  • Rush Duncan
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Hello!

Has anyone experienced an issue with Google Chrome changing the size of the Remarks box on a Synergy request?

We are on Synergy ASP 9.5.400.

I've got a user who installed Google Chrome and now when she views a Synergy request, the Remarks box is by default 1/4 the size it was. She can resize it but the next time she pulls it up it is back to the small size. She also notes that timestamping is not an option.

Could this have to do with the Active X controls? Any ideas?
Superfeet Worldwide, Inc.
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Google Chrome causing issue with Synergy Remarks #1873

  • dgillz
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From a technical standpoint, I do not know the issues, but Synergy is supported with one browser only - Internet Explorer. I have tried with Firefox and Safari with mixed and unsuccessful results. Please try this in IE, and let us know your results.
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Google Chrome causing issue with Synergy Remarks #1874

  • Rush Duncan
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Back to Internet Explorer and all is well!
Superfeet Worldwide, Inc.
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