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TOPIC: OE Cash

OE Cash #2526

  • ultrav375
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We have intermittent problems with OE Cash posting(avg once every couple of months). Does anyone else have where some of the CASH will not post? We have not been able to figure out what causes the issue - it appears as if it has a problem with one invoice then any payments after that invoice do not post. Any ideas what we should look for?

Celeste
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OE Cash #2529

  • ultrav375
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Second day in a row this is happening - 2 different users - would appreciate any insight anyone would have...
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OE Cash #2530

  • pshirley
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I don't have any experience with the problem you are seeing but you may want to start monitoring the records in OECSHFIL_SQL to see if you can establish a pattern.
Peter Shirley
www.erpessentials.com
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OE Cash #2533

  • ddozer
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We've had the same issue for a while now and I've yet to find any sort of rhyme or reason to it. We eventually had to create a daily report that event manager runs that gives a list of the OE cash that didn't post just to make it easier for Accounting to go in and manaully create the cash entries. We normally have 3-5 each night that don't post.
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Re: OE Cash #2609

  • jld_dave
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Just to throw our hat in the ring or raise our hand... We have OE Cash posting errors about 3-4 times a week. Has been tormenting us since the upgrade to 9.5.400 a few years ago and the update last August 2012 to 9.5.800 did not resolve the issue.
Dave Richman
JL Darling Corp.
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OE Cash #2783

  • kwilson
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We are having the same issue now. Did anyone solve why this is happening? We did a SQL Trace and Support has it right now just wondered if you are still having the issue a year later. BTW we are on 9.6.100.

Thanks
Kimberley Wilson
Business Systems Analyst
KPM Industries Ltd
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OE Cash #2784

  • ultrav375
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Generally we are not having the problem. The only thing we tracked down was we had someone who was reviewing the billing edit lists before we ran invoices - whenever we had an issue she would have gone into an OE cash to make a correction (though not all corrections were causing this to happen). So we made a rule that whoever was entering the cash was who had to change the cash entry - this seems to have resolved most of the occurrences - it has been many months since we had this issue.
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OE Cash #2785

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Thanks. Ours is with the Cash flow. Sorry. We have an issue with the Cost Units and Cost Centres. That when someone makes a payment that has several invoices attached (this doesn't happen always) then sometimes you can't post.

Thanks
Kimberley Wilson
Business Systems Analyst
KPM Industries Ltd
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